Last updated: December 30, 2025

 

Privacy Policy

 

At La Guadalupana Flowers & Gifts, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, place an order, contact us, or otherwise interact with our business.

 

Information We Collect

 

We may collect personal information including:

 

• name
• phone number
• email address
• billing address
• delivery address
• order details and recipient information
• payment details processed securely through Shopify and authorized payment providers
• information you provide through contact forms, checkout, messages, or customer service communications
• device, browser, and website usage information collected through cookies, analytics tools, or similar technologies

 

 

How We Use Your Information

 

We use your information to:

 

• process and fulfill orders
• arrange deliveries and pickups
• communicate order confirmations, updates, and customer service responses
• provide customer support
• improve our website, products, and customer experience
• analyze store performance and customer interactions
• send marketing or promotional communications when permitted, with opt-out available

 

 

Sharing of Information

 

We do not sell your personal information.

We may share information only as needed to operate our business and fulfill orders, including with:

 

• Shopify and website service providers
• payment processors
• delivery staff or delivery service providers
• analytics and marketing service providers
• legal or regulatory authorities when required by law

 

We only share the information reasonably necessary to provide our services, operate our store, and comply with legal obligations.

 

Payments

 

Payment information is processed securely through Shopify and third-party payment providers. We do not store full payment card details on our own systems.

 

Cookies and Analytics

 

Our website may use cookies, pixels, analytics tools, and similar technologies to help improve website performance, understand customer behavior, measure marketing effectiveness, and support store functionality.

You may be able to control certain cookie settings through your browser or device settings.

 

Marketing Communications

 

If you provide your contact information, we may send you order-related updates and, where permitted, promotional messages or marketing communications. You may opt out of marketing emails or promotional communications at any time by using the unsubscribe link or by contacting us directly.

 

Data Security

 

We take reasonable measures to help protect your personal information. However, no method of transmission over the internet or electronic storage is guaranteed to be completely secure.

 

Your Rights

 

Depending on your location, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of certain personal data, subject to applicable law.

To make a privacy-related request, please contact us using the information below.

 

Contact

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise any rights available to you, please contact us at:

La Guadalupana Flowers & Gifts

5118 Canal Street

Houston, TX 77011

United States

Email: info@lgpflowers.com

Phone: 832-779-1553